Support

Get help with Ember

Email support@emberflow.space and I’ll get back to you. You can also ask in r/GetEmber.

Quick fixes

The connector won’t connect

Sign out of Ember and sign back in, then remove the Ember connector from your assistant and add it again. Setup steps for Claude and ChatGPT are on the connector page.

“Account not approved”

Reconnect Ember from your assistant’s connector or app settings. If you still see the message, email support@emberflow.space.

Disconnect an assistant

Remove Ember from your assistant’s connector or app settings. The assistant can no longer reach your account.

Delete your account

In the Ember app, open Settings > Account and choose Delete my account, then type your email address to confirm. This cancels any active subscription, permanently deletes your tasks, captures, schedule, chat history and all other data, and signs you out. It cannot be undone. Details are in the Privacy Policy.